KOLKATA/CALCUTTA — “We get around 200 calls a day,” says Ranita Nandi, a counsellor working at the Hamara Ghair (‘Our House’), a sort of way-station for kids who have fled harsh home or working lives in Kolkata and elsewhere in West Bengal or farther away in neighbouring states in northeast India. In some of India’s poorer rural communities, children leave school early, sent to work on farms or elsewhere. Ranita’s organisation, the Child In Need Institute (CINI), handles some of the calls to the childline set up for children who want help. Some end up staying at the Hamara Ghair for a short time. The line rings several times in a few minutes, while Ranita explains how the facility works. In Kolkata alone, the line received 168,139 calls in the March 2011-April 2012 period – though of those ‘only’ 24,205 ended up as actual conversations. “Sadly we get a lot of crank calls,” says Ranita, pointing out statistics showing 43,664 calls listed as ‘Crank/Fun/Abusive’.